Delivery

The cost of delivery will be added to the shopping basket at the checkout.  Delivery cost can be estimated by using the ‘Estimate shipping cost’ option in ‘View cart”.

Deliveries will be made either by courier, dedicated pallet carrier or by the manufacturers own transport. (dependent on weight). Unless prior agreement is made the following conditions apply;

Delivery times vary from 24 hours – 48 hours if we have the product(s) in stock and up to 5 days. We will confirm once the order has been placed and keep you informed or you can email our sales team before placing your order to get an indication of delivery timescales.

We are able to offer next day delivery on some orders dependant on stock levels and delivery destination. Please contact us as early as possible if your order is time critical.

Orders over 600kg will be delivered free of charge

It may be possible to collect from us at certain times. Please check with us first if collection is possible as not all items may be held in stock and could be direct from our manufacturers. It may also be possible to collect certain items directly from our manufacturers depots across the country – please contact us to find out if this possible.

  1. It is your responsibility to inform us if there are any special arrangements for receiving and/or unloading of consignments. This will include access for delivery vehicles.
  2. There must be someone available to sign for goods receipt unless prior arrangements have been made. Goods requiring re-delivery will normally incur a further charge.
  3. Goods should be checked immediately upon delivery and any errors, shortages or damages reported at the time. Deliveries signed for “unchecked” will be deemed to have arrived in good condition.
  4. Delivery prices are for mainland UK only (excluding Highlands and Islands). Delivery prices for other areas are available on request.
  5. If an order has to be to split into one or more deliveries you will be informed by email.
  6. Orders paid for by cheque will not be despatched until funds have been cleared.

free delivery
For the purposes of our delivery costs areas of the country have been split up into delivery zones. Delivery charge will be applied at checkout and prior to final verification. Zones are divided by county and are categorised as follows.

Zone 4, All areas not covered below

Zone 3, Fife, Grampian, Tayside, Lothian – *MOQ 500kg for Free Delivery. Please note – normal delivery service might not available

Zone 2, Inner London, Borders, Clwyd, Cornwall, Cumbria, Devon, Dumfries and Galloway, Dyfed, Glamorgan, Grt London, Gwent, Gwynedd, Mid Glam, Powys, Shrops, Strathclyde, West Glamorgan

Zone 1, Beds, Berks, Bucks, Cambs, Cheshire, Derbys, Dorset, Durham, East Anglia, East Sussex, East Yorks, Essex, Gloucs, Grt Mancs, Hamps, Hereford, Herts, Kent, Lancs, Leics, Lincs, Merseyside, Norfolk, N Yorks, Northants, Northumberland, Notts, Oxfordshire, Rutland, Somerset, S Yorks, Staffs, Suffolk, Surrey, Tees Valley, Tyne and Wear, Warwicks, West Mids, West Sussex, W Yorks, Wilts, Worcs.

Please see Terms & Conditions for details about our returns policy.